Terms of service

Welcome to AquaShelter.store. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms. If you do not agree, please discontinue use of our website.


1. General Information

AquaShelter.store provides waterproof rainwear, reusable rain ponchos, outdoor protection gear, and related accessories for customers worldwide.

Throughout these Terms, "we," "our," and "us" refer to AquaShelter.store, while "you" refers to the customer or website visitor.


2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction.
  • The information you provide is accurate and complete.
  • You will not use our products or website for unlawful purposes.

3. Products

We strive to present accurate product descriptions, specifications, colors, and images.

However, due to differences in monitors, lighting conditions, manufacturing updates, or photography, actual products may vary slightly from images displayed online.

Minor differences do not constitute product defects.


4. Pricing

All prices displayed on AquaShelter.store are listed in the applicable store currency unless otherwise stated.

We reserve the right to:

  • Correct pricing errors
  • Update prices without prior notice
  • Modify promotions
  • Cancel orders resulting from pricing mistakes

5. Orders

After placing an order, you will receive an order confirmation email.

Acceptance of your order occurs only after payment has been successfully processed and your order has entered our fulfillment system.

We reserve the right to refuse or cancel any order involving:

  • Fraudulent activity
  • Incorrect pricing
  • Inventory shortages
  • Payment verification issues
  • Violation of these Terms

6. Payment

We accept secure payment methods available during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.


7. Shipping

We proudly offer Free Worldwide Shipping.

Estimated delivery time:

7–14 business days

Delivery estimates are not guarantees and may occasionally be affected by:

  • Customs inspections
  • Severe weather
  • Public holidays
  • Carrier delays
  • Events beyond our control

8. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.

Eligible purchases qualify for:

  • Free returns
  • 30-day return period
  • Refunds processed to the original payment method after inspection

Please review our Return & Refund Policy for complete details.


9. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Product descriptions
  • Website design
  • Text
  • Branding

is the property of AquaShelter.store or its content providers and may not be copied, reproduced, distributed, or used without written permission.


10. User Conduct

You agree not to:

  • Violate applicable laws.
  • Attempt unauthorized access to our systems.
  • Upload harmful software or malicious code.
  • Interfere with website functionality.
  • Use our content without authorization.

11. Limitation of Liability

To the fullest extent permitted by law, AquaShelter.store shall not be liable for indirect, incidental, special, or consequential damages arising from:

  • Website use
  • Product use
  • Shipping delays
  • Temporary website interruptions
  • Third-party services

Our maximum liability shall never exceed the purchase price of the product involved.


12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for their content, privacy practices, or policies.


13. Privacy

Your personal information is handled according to our Privacy practices and is used solely for processing orders, customer service, and improving your shopping experience.


14. Changes to These Terms

We may update these Terms at any time.

Changes become effective immediately upon publication on this page.

Continued use of AquaShelter.store constitutes acceptance of the updated Terms.


15. Contact Us

If you have questions regarding these Terms, please contact:

AquaShelter.store

401-2511 Quebec St, Vancouver, BC V5T 0B6, Canada

Phone: +1 (587) 998-4166

Email: support@aquashelter.store